Reach Mobile Service

November 18, 2008

Bug Up My Vodafone

Filed under: Mobile Phone, Operators, Technology, Vodafone — admin @ 6:20 pm

There has been a failure in the security service “My Vodafone”, which has exposed private information of 8,000 customers of the company itself.

My Vodafone is a service of the Vodafone company with which users can view through your web portal, their user data, balance inquiry, promotions and other contracted services that telephone companies typically offer to provide information to their customers and not saturate both the customer service at 123.

Well as due to a security breach of this service, many users have been able to see data from other users, because at the time of entering your phone number and password, entered the service, but the data appeared not if yours were not those of another user, if left and returned to them showing the other different user.

The problem existed only for a few hours, as many users reported the problem to the service and it was to work in a matter of seconds, but the problem to affect 8000 customers, a 0.05% of total 16 million customers.

Consumer Action has complained to Vodafone before the Spanish Agency of Data Protection, and he referred them to a Vodafone report on the situation and is awaiting the response from the company.

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